Thanks Mr. Dell!

[shinnstheory]

Well, my warranty for this Dell expires October 12th and I still have to get my DVD drive replaced.

So, I called Dell and they walked me through a few steps to recover the drive. Nothing worked. So, they set up a case number and dispatch number for the problem. I thought, for sure, I was going to have to pack this sumbitch up and be without a PC for a bit. This wouldn't be good since we are currently in a busy P2PW period.

However, Dell is super cool. They are sending me a DVD Drive.

I asked: "Ok, so all I'll need to do is install the drive on my own?"

Phone Tech: "No. We'll be sending the DVD drive to your home along with a technitian."

I had this problem with Gateway last year. I had to send it out. However, Dell's support is killer. They bounce right to your house and fix your PC right where it lies. I am definately extending my warranty incase something like this were to happen again.

Go Team Dell!

[lockjaw]

I want a dell now.

[shinnstheory]

So, I got a call from the Dell tech that I talked to last night. He asked if the person that would be installing my DVD Drive called yet. I said no. He said I shouldn't be worried because he'll call before the weekend. Then he asked me how my day went. Ha! Go DellGeeks!

Then, I ripped on his accent. And he ripped on mine.

[Stare]

Awww, Shinns has a boyfriend

Dell sounds like a pretty customer-friendly company.

Damn my Compaq!

[shinnstheory]

Compaq? They still make those?

[stocko]

buuuuuuuuuuuuuuuurrrrrrrrrrrrrrrrrrrrrrnnnnnnnnnnnnnnnnn

[Stare]

Compaq us nade by Hewlett Packard, who I would consider 2nd in computers.

Dell being first, Gateway being third

[shinnstheory]

Tech is swingin' by tomorrow. Heh... Rules.

[Scream]

I bet they send that stoner kid who used to be in the commercials, then he was fired for actually smoking weed. That would be pretty sick. "Here's your DVD drive man and some weed from Dell."

[shinnstheory]

Thanks Mr. Dell kid! "Dude, you got a new Dell DVD Drive and some Weed".

[Stare]

So, that Dell dude should be coming over in a little bit, as Shinns is offline for 18 hours.

I bet it'll be 18 hours and 15 minutes if you know what I mean.

oh! Giggity Giggity!

[The Great JT]

Dell > MSN

Plain as day.

[Stare]

considering MSN is an internet service, and a crappy one at that.

And Dell is a Computer Company . . . and a good one at that.

Yeah, I guess you're right, as illogical as comparing the two was, Dell > MSN

[shinnstheory]

15 minutes to replace the drive, test the drive, and close the door. Good stuff.

[stocko]

the other 3 hrs was spent in a love lock with shinns

[shinnstheory]

The other three hours were actually spent...


I got nothin'.


EDIT: Screw that! I'll play Grammar God!

"The other three hours WERE spent..."

[Cactus]

Wrestling, The tech got Shinns in a special love hold and said "look no hands"

[shinnstheory]

I'm trying to forget about that. Shhhh